Welcome to the Service Request Center

customer service people

The City of Hilliard has provided this site to aid our residents, employees, and corporate customers in finding information, making inquiries, and requesting city services. The Hilliard Service Request Center (SRC) is available online 24-hours-a-day, 365-days-a-year for your convenience.

Making a request

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To make a request online

Please enter your e-mail address and password in the boxes below. If you don't have a user account please create one, they're free, only take a few minutes to set up, and are required to access the site.

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To make a request over the phone

We're available Monday through Friday from 8:00 AM to 5:00PM (excluding major holidays) to take your questions, comments, concerns, or requests for service.

Please call (614) 876-7361 to speak with us.

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Thanks for visiting our SRC web site! We look forward to hearing from you. Please send us your comments (Survey) too , so we can make the system more accommodating for our citizens.

Mayor Don Schonhardt and the City of Hilliard Staff

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